Field Service Engineer 

On Time Engineers is searching for a Field Service Engineer for our client in Arnhem. Do you want to contribute to a better planet and work on sustainable solutions? Would you like to become part of a fast-growing organization that recycles batteries from electric vehicles? If so…

Then be On Time now the vacancy is still available! Be aware that for this position you will be offered directly a contract with our client. Our goal is to bring you together with this high tech, innovative company and make sure the whole application process goes as smooth as possible for both sides!

About the position

As a (Field) Service Engineer you have at least 4+ years of relevant working experience. The role of (Field) Service Engineer is of great importance for our client to provide excellent customer service & support. You are part of a team consisting of Field Service Engineers, technical writers, and customer support. You are also responsible for providing technical support to customers, solving technical issues, implementing solutions and follow-up on issues with customers. You are the key person when it comes to troubleshooting. It is a hands-on role that requires good communication skills and demands strong teamwork.
Your other tasks are very diverse and that makes the role very interesting:

Supporting the Lead Customer Service & Support in drawing up and maintaining the maintenance plan of our clients products already in the field and newly delivered products;
Analyzing failures and maintenance data to improve the maintenance plan as well as to provide input for compiling and maintaining documentation sets consisting of maintenance instructions;
Drawing up a plan for major maintenance and acting as coordinator for major maintenance;
Monitor quality enforcement of service provided for product delivery and maintenance;
Advising and supporting the (Field) Service Engineering team in complex malfunctions;
Perform field service jobs for the delivery of our clients products at the end client site;
Carrying out repairs (or modifications), maintenance and testing at the location of the customer;
Provide technical support to customers;
You can work under pressure and understand customer needs.

About you

You are self-driven and planner, can work under unstructured processes and you are able to implement structure.

Job requirements

A completed Bachelor level education in Electrical engineering or a related technical field;
You have experience and affinity with electrical installations;
4+ years of relevant work experience;
Experience in the energy field is a big plus;
Living in the Arnhem region or willing to relocate is an advantage;
Speaks and writes English and Dutch.

Our client offers

An attractive salary with max of about € 4500 gross per month, excluding 8% holiday allowance;
DIRECT contract with our client;
A competitive package of employment benefits that is tailored to your competencies and experience;
25 vacation days and 13 ADV days, total 38 days;
 38 hours workweek;
Attractive commuting allowance;
Friday afternoon sports together under the guidance of a personal trainer.

About our client

Our client is a young organization in the field of energy storage systems. They are a supplier for industrial applications of energy storage systems, equipped with used batteries from electric vehicles. A sustainable and affordable solution with a low environmental impact. With this they offer their customers a concrete circular and sustainable solution.
The atmosphere is informal and at the same time, as a company, they strive for professionalism and the highest quality. You will work in an innovative environment where teamwork, communication and assertiveness are strong core values. They offer you the opportunity to contribute to the further development of the organization, in direct collaboration with the CEO.

Interested in an On Time introduction?

Do you have any questions after reading this vacancy or are you interested in getting to know our client without obligation? Be On Time and contact Eda Demir via telephone number 06 – 196 229 44. You can also send an email to e.demir@on-time-engineers.nl